Category: Customer Experience

The gist here is that dealing with real-time stock availability and delivery promises can be a huge headache for companies stuck on old ERP systems. When demand spikes, systems can lag, causing lost sales and frustrated customers. To tackle this, businesses should separate the complex calculations for delivery promises from their core transactional databases. Instead, they should rely on faster caching methods and event-driven architectures, which can handle heavy loads and boost performance during peak times.